We're partners in your language
We don't just work with people, we become partners, building honest, long-term relationships that mean we've never had to say goodbye. And that's something we are incredibly proud of.
Number One, Great Exhibition Way
Leeds LS5 3BF
Registered in England and Wales Number 10739728
VAT ID: GB183761680
We’re not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.
As service providers, we’re liable for our own contents on this website. However, service providers like us are not obligated to permanently monitor submitted or stored information or to search for evidence that indicates illegal activities.
Legal obligations to removing information or to blocking the use of information remain unchallenged. In this case, liability is only possible at the time of knowledge about a specific violation of law. Illegal contents will be removed immediately at the time we get to know about them.
This website may include links to external third party websites. We have no influence on the contents of those websites, therefore we cannot guarantee for those contents. Providers or administrators of linked websites are responsible for their own contents.
The linked websites had been checked for possible violations of law when we set the link. Illegal contents were not detected at that time. However, we can’t permanently monitor the contents of linked websites without reasonable indications that there has been a violation of law. Illegal links will be removed immediately at the time we get to know about them.
Contents and compilations published on this website are subject to British copyright law. Reproduction, editing, distribution as well as the use of any kind outside the scope of copyright law require a written permission of the author or originator. Downloads and copies of these websites are permitted for private use only.
The commercial use of our contents without permission of the originator is prohibited.
Copyright laws of third parties are respected as long as the contents on this website do not originate from the provider. Contributions of third parties on this site are indicated as such. However, if you notice any violations of copyright law, please inform us – such contents will be removed immediately.
We hope that in the event you have a complaint or are dissatisfied with the service or product you have received, that it can be easily resolved by emailing our team at [email protected] who will come back to you within one working day.
However if you do not feel your complaint has been resolved during the discussions with our support team, you can contact our complaints team at [email protected] who will acknowledge receipt of your complaint once it has been received and then review the outcome and the response of our support team within three working days.
If the above teams have been unable to resolve the complaint, you can write to us at Jublo, Number One, Great Exhibition Way, Kirkstall Forge, Leeds, LS5 3BF. Your complaint will be acknowledged in three working days in writing or via telephone. A full investigation will be carried out and a full response provided within ten working days. Where the issue is complex it may take longer to respond, where this is the case you will be advised when to expect a full response.