Jublo Limited (“Jublo”, “we”, “us”) is a software, consultancy and translations company for the B2B and B2C markets. Jublo is both a data controller and for its clients a data processor.
The General Data Protection Regulation (GDPR) which is EU wide, together with the Privacy and Electronic Communications Regulations (PECR) last updated 2019, and the Data Protection Act 2018, seek to protect and enhance the rights of UK and EU data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU and its storage within the EEA.
Jublo will only collect the information needed so that it can provide you with information about its clients’ services and its own. We don’t sell or broker your data. Some of the collected items may contain personal data.
We will not be collecting: Information about browsing habits outside of our own domains (namely jublo.net) Personal sensitive information (special categories of data) relating to you and your private life such as gender and age
We store data on our Jublo managed secure servers as well as in any cloud within the EU. Your data will never be stored outside the EU, unless you have specifically requested us to do so.
Your data will be used to:
For legal purposes, client information is maintained for seven years after the relationship has ended and then destroyed. All Personal data is only retained for as long as legally required, for more information please contact [email protected].
To meet our contractual obligations to clients and legitimate interests to respond to enquiries concerning the services provided.
Legitimate interests pursued by Jublo include promoting our services. These communications may include social media, email, newsletters, telephone calls, phone calls, text messages and any other channels to reach those who may be interested in using the different services provided by Jublo. In making contact via the Jublo website, you agree to us contacting you to follow-up on your enquiry and to maintaining a dialogue with you.
Jublo will use information collected from you to provide quotations, make telephone contact and to email you information which the business believes may be of interest to you. In you making initial contact, you consent to Jublo maintaining a marketing dialogue with you until you either opt out (which you can do at any stage) or we decide to desist in promoting our services.
Contact information collected from you as a result of requests for service demonstrations will be used by us to promote our legitimate interests.
Jublo also acts on behalf of its clients in the capacity of data processor. When working as a data processor, Jublo will be acting on the instruction of its client, and will work hard to ensure that the client is also fully GDPR compliant. This may include, for example, supporting the client with a free Data Protection Impact Assessment, at the start of the project.
We use the Jublo platform to send email; both the Jublo data centre and its support professionals are located within the EU. By submitting your information into one of the Jublo data capture points, you are confirming the following:
Should you wish to stop receiving emails from Jublo, you can
You must include your name and email address for us to ensure removal. Please note we cannot accept unsubscribe requests through any other channel.
When providing personal data for the Jublo platform you confirm that you have the necessary permission to use the information and/or any other third parties where applicable.
Any data you send to us is sent at your own risk. Once your data is received, it will be stored within the Jublo secure data environment, where we have robust processes and procedures to keep it safe.
Jublo does not broker or pass on information gained from your engagement with the business without your consent. However, Jublo may disclose your personal data to meet legal obligations, regulations or valid governmental request. The agency may also enforce its Terms and Conditions, including investigating potential violations of its Terms and Conditions to detect, prevent or mitigate fraud or security or technical issues; or to protect against imminent harm to the rights, property or safety of Jublo, its clients and/or the wider community.
At any point whilst Jublo is in possession of or processing your personal data, all data subjects have the following rights:
In the event that Jublo refuses your request under rights of access, we will provide you with a reason as to why, which you have the right to legally challenge.
Jublo at your request can confirm what information it holds about you and how it is processed. You can request the following information:
To access what personal data is held, identification will be required. Jublo will accept the following forms of ID when information on your personal data is requested: a copy of your driving licence, passport, birth certificate and a utility bill not older than three months. A minimum of one piece of photographic ID listed above and a supporting document is required.
If Jublo is dissatisfied with the quality, further information may be sought before personal data can be released. All requests should be made to [email protected], by phoning +44 (0) 333 987 4223, or writing to us at the address further below.
For more information on GDPR and your rights please see https://ico.org.uk/for-organisations/data-protection-reform/overview-of-the-gdpr/
Please ensure you have verified the privacy policies on any hyperlinked external websites before submitting any personal information.
If you have questions concerning the processing of your personal data you should contact the Data Protection Officer, Jublo Limited, Platform, New Station Street, Leeds, LS1 4JB, United Kingdom., email: [email protected] or telephone +44 (0) 333 987 4223.
In the event that you have not received a response within 30 days you have the right to contact The ICO, Wycliffe House, Water Lane, Wilmslow, SK9 5AF, Email: https://ico.org.uk/global/contact-us/email or telephone: +44 (0) 303 123 1113.
We don’t just work with people, we become partners, building honest, long-term relationships that mean we’ve never had to say goodbye. And that’s something we are incredibly proud of.